Frequently Asked Questions

What HiSilicon solutions are available for different applications?

HiSilicon offers two primary solution categories: AI Infrastructure Solution - combines Ascend AI accelerators with Kunpeng servers for data center AI training and inference, optimized for large-scale model training and high-throughput inference

5G Edge Computing Solution - integrates Balong 5G modems with Ascend edge AI and Kunpeng edge servers for intelligent edge applications requiring real-time processing and low-latency connectivity. Both solutions leverage HiSilicon's unified software ecosystem and can be customized for specific industry requirements.

Choose AI Infrastructure for data center AI workloads; choose 5G Edge Computing for distributed edge applications.

How do I select the right HiSilicon solution for my project?

Solution selection depends on your primary requirements: For AI training/inference in data centers - AI Infrastructure Solution with Ascend 910 and Kunpeng servers

For industrial IoT with AI at the edge - 5G Edge Computing with Ascend 310 and Balong modems

For smart city video analytics - 5G Edge Computing with multi-channel video processing

For cloud infrastructure migration - Kunpeng-based servers with professional services. Consider factors: latency requirements, compute needs, connectivity type, environmental conditions, and budget. BeiLuo's solutions team provides complimentary architecture reviews to help select the optimal configuration.

Contact our solutions team with your requirements for a customized architecture recommendation.

What support services are included with HiSilicon solutions?

HiSilicon solutions include comprehensive support: Pre-sales - architecture design, proof-of-concept, benchmarking

Implementation - deployment assistance, integration support, training

Post-deployment - technical support, software updates, hardware warranty

Optimization - performance tuning, workload optimization, scaling guidance

Consulting - migration planning, best practices, roadmap planning. Support tiers include Standard (business hours), Premium (24/7), and Enterprise (dedicated TAM). Professional services available for custom development and complex deployments. BeiLuo provides local support in major regions with native language capabilities.

Select support tier based on deployment criticality. Contact us to discuss custom support requirements.

Can HiSilicon solutions integrate with existing infrastructure?

Yes, HiSilicon solutions are designed for integration: Cloud platforms - compatible with OpenStack, Kubernetes, VMware

Storage systems - works with standard NFS, iSCSI, SAN storage

Network infrastructure - standard Ethernet, RoCE, InfiniBand support

Management tools - SNMP, IPMI, Redfish APIs for monitoring

Software ecosystems - TensorFlow, PyTorch, MySQL, PostgreSQL, etc. Migration tools help transition from x86 or GPU infrastructure. Hybrid deployments allow gradual migration with workload portability. Professional services team assists with integration planning and execution.

Plan for hybrid deployment during transition. Our professional services can assist with integration planning.

What is the typical ROI for HiSilicon solution deployments?

ROI varies by application but typical benefits include: Cost reduction - 20-40% lower hardware acquisition cost vs. competitors

Power savings - 20-30% reduction in data center power and cooling costs

Performance gains - 2-5x improvement in specific AI workloads

Operational efficiency - reduced management overhead with unified architecture. Example: A 512-card AI training cluster typically shows 30% TCO savings over 3 years compared to GPU alternatives. Edge deployments often achieve payback within 12-18 months through operational efficiency gains. BeiLuo provides ROI modeling tools for your specific use case.

Contact us for a customized ROI analysis based on your specific workload and infrastructure requirements.