Technical Support

Mxtronics provides comprehensive technical documentation including detailed datasheets with full electrical specifications, application notes covering common design scenarios, reference designs with schematics and BOMs, radiation test reports for space applications, and qualification certificates. All documentation is available through LiTong's technical support portal or by contacting our FAE team directly.

Start with the product datasheet for specifications, then review application notes for implementation guidance. Contact FAE for specialized applications.

LiTong provides comprehensive FAE support for Mxtronics products including schematic review, layout recommendations, design troubleshooting, and application-specific guidance. You can request FAE support through our website contact form, by emailing our technical support team, or by calling our support hotline. For complex aerospace and defense projects, we can arrange on-site support and design reviews.

Engage FAE support early in your design cycle for maximum benefit. Provide detailed application requirements when requesting support.

Yes, Mxtronics provides comprehensive radiation characterization data for all radiation-tolerant products. This includes total ionizing dose (TID) test reports up to 100 krad(Si), single event effect (SEE) test reports including SEL, SEU, and SEFI characterization, and displacement damage (DD) test data. All radiation testing is performed at certified facilities in accordance with MIL-STD-883 Test Methods 1019 and 1020. Contact our FAE team to request specific radiation test reports.

Request radiation test reports early in your space program to verify component suitability for your radiation environment.

Samples of Mxtronics products can be requested through LiTong Electronics. We offer engineering samples for evaluation and prototyping purposes. Sample requests are typically processed within 3-5 business days. For high-reliability and radiation-tolerant products, we provide detailed test data with samples. Contact our sales team with your sample requirements including part numbers, quantities, and project information.

Contact our sales team with specific part numbers and quantities for sample requests.

Lead times for Mxtronics products vary based on product type and quantity. Standard products typically have 8-12 week lead times. Radiation-tolerant and military-qualified products may have longer lead times (12-16 weeks) due to additional testing and screening. LiTong maintains inventory of popular products for faster delivery. For large production orders or long-term supply agreements, contact our sales team for scheduling and allocation planning.

Plan procurement early for radiation-tolerant products. Contact sales for current lead times and inventory availability.

Yes, Mxtronics offers custom product development services for specialized applications. Custom development includes modified specifications, custom packaging, special screening, and application-specific features. The process involves requirements definition, feasibility analysis, design and development, qualification testing, and production ramp. Contact our applications engineering team to discuss your custom product requirements and development timeline.

Contact applications engineering for custom development feasibility and timeline assessment.

Mxtronics reference designs are available through LiTong's technical support team. Reference designs include complete schematics, BOMs, PCB layout files, and documentation. We offer reference designs for common applications including data acquisition, power management, sensor interfaces, and communication systems. Contact our FAE team with your application requirements to receive relevant reference design packages.

Contact FAE team with your application requirements to receive appropriate reference designs.

Mxtronics holds multiple quality certifications including GJB9001C (Chinese Military Quality Management), AS9100 (Aerospace Quality Management), and ISO9001 (Quality Management System). Products are manufactured in certified facilities with full traceability. For defense applications, we provide certificates of conformance, test reports, and traceability documentation. Contact our quality team for specific certification documentation.

Request certification documentation during supplier qualification process.