Technical Support

LiTong provides comprehensive technical support for Jisemi products through multiple channels. Contact our FAE team via email or phone for application-specific questions. Access our online knowledge base for application notes, reference designs, and FAQs. For complex designs, we offer on-site support and can arrange direct consultation with Jisemi application engineers.

For urgent issues, contact your local LiTong sales office; for general questions, use the online knowledge base first.

Yes, evaluation boards are available for most Jisemi product families. These boards include the target device, necessary support circuitry, connectors for test equipment, and comprehensive documentation. Evaluation boards allow you to test device performance with your specific requirements before committing to a design. Contact LiTong or your local distributor to request evaluation boards.

Request evaluation boards early in your design phase to validate performance with your specific conditions.

Jisemi provides simulation models for many products to support design and verification. Available models include IBIS models for signal integrity analysis and thermal models for thermal simulation. Models can be downloaded from the LiTong website or requested through your local sales office. Contact us if you need a specific model for your simulation environment.

Use IBIS models for signal integrity analysis; contact us for specific model requirements.

Jisemi product documentation including datasheets, application notes, and reference designs are available through LiTong's website and customer portal. Contact your sales representative for access. For more detailed information and application-specific recommendations, please refer to the product datasheet or contact our FAE team for technical support.

Register on our website for full documentation access.

LiTong offers training resources including webinars, workshops, and on-site training for Jisemi products. Topics cover product fundamentals, application design, and troubleshooting. For more detailed information and application-specific recommendations, please refer to the product datasheet or contact our FAE team for technical support.

Contact our training department to schedule a session for your team.

Samples can be requested through LiTong's website or by contacting your local sales representative. Sample requests are typically processed within 1-2 business days. For more detailed information and application-specific recommendations, please refer to the product datasheet or contact our FAE team for technical support.

Submit sample requests through our website for fastest processing.

Standard lead times range from 8-12 weeks depending on the device. LiTong maintains inventory of popular products for faster delivery. For more detailed information and application-specific recommendations, please refer to the product datasheet or contact our FAE team for technical support.

Contact our sales team for current lead times and inventory availability.

Yes, Jisemi provides long-term supply guarantees for qualified customers. Product lifecycle is typically 10+ years for automotive and industrial products. For more detailed information and application-specific recommendations, please refer to the product datasheet or contact our FAE team for technical support.

Discuss long-term supply agreements with our sales team for critical applications.