Technical Support

Hangshun provides comprehensive technical resources to support your design: Documentation - Datasheets with complete electrical specifications; Reference manuals for detailed peripheral information; User guides for development tools; Application notes for specific use cases. Software resources - HAL libraries for all MCU series; Example code for common applications; Motor control libraries (6-step and FOC); Touch sensing libraries with water rejection; Wireless protocol stacks (BLE 5.0, Sub-1GHz). Development tools - IDE support (Keil, IAR, GCC); Debugger support (HS-Link, ST-Link, J-Link); Development kits for each MCU family; Evaluation boards with onboard peripherals. Support channels - FAE technical support via email and phone; Online ticketing system; Community forum; Regular webinars and training sessions. All resources are available through BeiLuo's technical support portal with registered account access.

Start with datasheet and reference manual; download HAL library and examples; contact FAE for application-specific guidance.

Getting started with Hangshun MCU development involves these steps: 1) Hardware selection - Identify your application requirements; Select appropriate MCU series from product catalog; Choose development kit or create custom board; 2) Software setup - Download IDE (Keil MDK, IAR, or STM32CubeIDE); Install device support packages; Download Hangshun HAL library; 3) First project - Start with example code from SDK; Compile and run on development board; Modify for your application; 4) Development - Use debugger for code development; Reference application notes for specific features; Contact FAE for technical questions. Required tools: IDE (Keil MDK-ARM recommended); Debugger (HS-Link or ST-Link); Development kit for your MCU series. BeiLuo provides getting started guides with step-by-step instructions for each MCU family. Typical time to first running code: 1-2 hours with development kit. Custom board bring-up may take 1-2 weeks depending on complexity.

Order development kit first; follow getting started guide; start with example code; contact FAE for application-specific questions.

BeiLuo provides comprehensive support as the authorized distributor for Hangshun: Pre-sales support - Application consultation and MCU selection; Technical feasibility assessment; Reference design review; Sample and evaluation kit provision. Technical support - Dedicated FAE team with MCU expertise; Email and phone support; On-site support for major projects; Design review services. Post-sales support - Production programming support; Quality issue resolution; Supply chain management; End-of-life planning. Training - Product training sessions; Hands-on workshops; Online webinars; Custom training programs. Resources - Local technical documentation; Application notes in English and Chinese; Video tutorials; Community forum. Response times: Technical questions: 24-48 hours; Critical issues: Same day; Sample requests: 1-3 days. BeiLuo's FAE team has extensive experience with Hangshun MCUs across industrial, consumer, and automotive applications.

Contact BeiLuo FAE for application consultation; request samples and evaluation kits; schedule design review for complex projects.

Hangshun MCU programming examples are available from multiple sources: SDK package - Complete HAL library with examples; Peripheral examples (GPIO, UART, SPI, I2C, ADC, TIM); Application examples (motor control, touch sensing, wireless); Template projects for major IDEs. Development kits - Pre-loaded examples on evaluation boards; Quick start demos; Application-specific demos. Online resources - BeiLuo technical support portal; GitHub repository (community contributions); Application notes with code snippets; Video tutorials with example walkthroughs. Community - User forum with shared code; Stack Overflow tags; Social media groups. Example categories: Basic peripheral usage; Communication protocols; Motor control algorithms; Touch sensing applications; Wireless connectivity; Power management. All examples include: Complete source code; Project files for major IDEs; README with instructions; Hardware requirements. The SDK is updated regularly with new examples based on customer requests.

Download SDK package first; check development kit examples; search application notes for specific use cases; contact FAE if example not available.

You can contact Hangshun FAE support through BeiLuo as the authorized distributor: Contact methods - Email: support@litong.com; Phone: +86-xxx-xxxx-xxxx; Online ticket system on BeiLuo website; WeChat support for China customers. Information to provide: Company name and application; MCU part number and revision; Detailed problem description; Code snippets (if applicable); Schematics (for hardware issues). Support process: Initial response within 24-48 hours; Problem analysis and reproduction; Solution provision or escalation; Follow-up to confirm resolution. Priority handling: Production issues: Same day response; Design-in support: 24-hour response; General inquiries: 48-hour response. On-site support is available for major customers and complex projects by appointment. For fastest response, use the online ticket system which routes to the appropriate FAE based on product and application.

Use online ticket system for fastest routing; provide detailed information; attach relevant files; indicate priority level.

Selecting the right Hangshun MCU requires systematic evaluation of your application requirements: 1) Define performance needs - Processing speed (MIPS), real-time requirements, algorithm complexity; 2) Determine memory requirements - Flash size for program storage, SRAM for data and stack; 3) List required peripherals - Communication interfaces (UART, SPI, I2C, CAN), analog (ADC, DAC), timers, special features (USB, Ethernet); 4) Consider power constraints - Active current, sleep current, battery life requirements; 5) Evaluate environmental conditions - Temperature range, reliability requirements; 6) Factor cost targets - Unit cost, development tools, support. Use Hangshun's selection guide and parametric search tools. Contact BeiLuo FAE for application-specific recommendations - they can suggest optimal MCU variants and identify potential issues early in the selection process.

Use parametric search to filter options; consult selection guide; contact FAE for application-specific recommendations.

Hangshun MCU development requires these tools: IDE (Integrated Development Environment) - Keil MDK-ARM (recommended), IAR Embedded Workbench, or STM32CubeIDE with GCC; all support Hangshun MCUs with device packs. Debugger/Programmer - HS-Link (Hangshun official), ST-Link/V2, J-Link, or ULINK; SWD interface for programming and debugging. Development Hardware - Evaluation board or development kit for your target MCU; Power supply, cables, and accessories. Software - Hangshun HAL library; Example code and application notes; Flash programming utilities. Optional Tools - Logic analyzer for signal analysis; Oscilloscope for analog measurements; Multimeter for basic measurements; Protocol analyzers for communication debugging. BeiLuo provides development kits that include all necessary hardware and software to get started immediately.

Start with Keil MDK and HS-Link debugger; order development kit with target MCU; download latest HAL library.

Hangshun MCU samples and development kits are available through BeiLuo as the authorized distributor: Online ordering - BeiLuo website with online catalog; Search by part number or browse by category; Instant availability check; Credit card or purchase order payment. Sales contact - Phone: Contact regional sales office; Email: sales@litong.com; Request quote for volume orders. Sample program - Free samples for qualified projects; Sample request form on website; 1-3 day delivery for stock items. Development kits - Complete kits with evaluation board, debugger, and software; Targeted kits for specific applications (motor control, touch, wireless); Quick start guides and documentation included. Distribution partners - Authorized distributors in major regions; Local language support; Regional inventory. Lead times: Stock items: 1-3 days; Non-stock: 4-8 weeks; Contact sales for current lead times and availability.

Order samples online for evaluation; contact sales for volume pricing and availability; request development kit for application prototyping.