Technical Support

guides

How to Select the Right EtherCAT Slave Controller for Your Application

By Michael Zhang 2026-03-15

This comprehensive guide helps you select the appropriate Funcience EtherCAT slave controller based on your application requirements, network topology, and cost considerations. Covers FCE1100 and FCE1353 comparison, key specifications, and selection criteria.

EtherCAT Selection Guide FCE1100 FCE1353 Industrial Communication
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guides

DSP Selection Guide for Motor Control and Power Applications

By Steven Wang 2026-03-10

Comprehensive guide for selecting between FCP32C335 and FCP32C334 DSPs based on performance requirements, peripheral needs, and cost considerations. Covers motor control applications, power conversion, and key differentiating features.

DSP Motor Control Selection Guide FCP32C335 FCP32C334
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guides

EtherCAT Slave Development Guide with Funcience Controllers

By David Liu 2026-03-05

Step-by-step guide for developing EtherCAT slave devices using Funcience FCE1100 and FCE1353 controllers. Covers hardware design, software development, ESI configuration, and testing procedures.

EtherCAT Development Guide FCE1100 FCE1353 Slave Development
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guides

Migration Guide: Replacing ET1100 with FCE1100

By Michael Zhang 2026-02-28

Comprehensive guide for migrating existing EtherCAT designs from Beckhoff ET1100 to Funcience FCE1100. Covers hardware migration, software adaptation, ESI configuration, and validation procedures.

Migration ET1100 FCE1100 EtherCAT Beckhoff
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guides

Motor Control Implementation Guide with FCP32C335

By Steven Wang 2026-02-20

Practical guide for implementing motor control applications using FCP32C335 DSP. Covers FOC algorithm implementation, hardware design, parameter tuning, and debugging techniques.

Motor Control FOC FCP32C335 Servo Drive Tuning
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troubleshooting

Troubleshooting EtherCAT Communication Issues

By David Liu 2026-02-15

Systematic troubleshooting guide for diagnosing and resolving EtherCAT communication issues. Covers common problems, diagnostic procedures, and solutions for reliable operation.

Troubleshooting EtherCAT Diagnostics Communication Issues Debugging
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Frequently Asked Questions

What technical support resources are available for Funcience products?

Funcience provides comprehensive technical support including detailed datasheets, application notes, reference designs, and development tools. LiTong Electronics offers local technical support with experienced FAEs who can assist with product selection, design review, debugging, and application optimization. Support channels include phone, email, and on-site consultation for complex projects.

Contact LiTong for technical support. We provide product selection guidance, design review, and debugging assistance.

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How do I select the right Funcience product for my application?

Product selection depends on your specific application requirements. For EtherCAT communication, consider FCE1100 for 2-port applications or FCE1353 for 3-port with integrated PHYs. For motor control, choose FCP32C335 for high-performance applications requiring HRPWM, or FCP32C334 for cost-sensitive designs. Our selection guides provide detailed comparison and recommendations. Contact our FAE team for personalized selection assistance.

Review our selection guides or contact LiTong for product selection assistance based on your specific requirements.

product selection selection guide application requirements
Where can I find Funcience development tools and software?

Funcience development tools include evaluation kits, software libraries, configuration tools, and reference designs. These are available through LiTong Electronics. Evaluation kits provide complete hardware platforms for product evaluation. Software libraries include optimized code for common applications. Configuration tools simplify device setup. Contact LiTong to request development tools and software access.

Contact LiTong to request development tools, evaluation kits, and software libraries for your project.

development tools evaluation kit software libraries
What documentation is available for Funcience products?

Funcience provides comprehensive documentation including product datasheets with electrical specifications, user manuals with detailed operation descriptions, application notes for specific use cases, reference manuals with register descriptions, and errata documents. All documentation is available through LiTong Electronics. Technical documentation is regularly updated and includes best practices for design and implementation.

Contact LiTong for access to complete technical documentation including datasheets, manuals, and application notes.

documentation datasheet user manual
How can I get help with troubleshooting Funcience product issues?

For troubleshooting assistance, start with our troubleshooting guides which cover common issues and solutions. Check technical documentation for proper configuration and usage. Contact LiTong technical support with detailed information about your issue including symptoms, configuration, and test conditions. Our FAEs can provide diagnostic guidance, review your design, and suggest solutions. For complex issues, on-site support may be arranged.

Contact LiTong technical support for troubleshooting assistance. Provide detailed information for faster resolution.

troubleshooting technical support debugging
Does Funcience provide training on product usage?

Yes, Funcience provides training on product usage and application development. Training topics include product overview, hardware design guidelines, software development, and application-specific implementation. Training can be conducted online or on-site depending on requirements. Contact LiTong to arrange training sessions for your engineering team. Training materials and recorded sessions may also be available.

Contact LiTong to arrange product training for your engineering team. We offer customized training sessions.

training product training engineering support
Can I get design review services for my Funcience-based design?

Yes, LiTong Electronics offers design review services for Funcience-based designs. Our FAEs can review your schematic, PCB layout, and software implementation to identify potential issues and optimization opportunities. Design review services help ensure reliable operation and accelerate time-to-market. Contact us with your design files and requirements to arrange a design review.

Contact LiTong for design review services. We can review schematics, PCB layouts, and software implementations.

design review schematic review PCB layout
What is the typical response time for technical support inquiries?

LiTong Electronics strives to provide prompt technical support. Standard inquiries are typically responded to within 24 hours during business days. Urgent issues receive priority handling with faster response times. Complex issues requiring detailed analysis may take longer, but we provide regular updates on progress. For critical production issues, emergency support is available. Contact us for support level agreements and response time commitments.

Contact LiTong for technical support with your inquiry. We prioritize urgent and production-critical issues.

support response time technical inquiry customer service