This guide covers common issues and troubleshooting steps for Biwin storage products.

SSD Not Detected

Possible Causes

  • Loose connection
  • BIOS not configured correctly
  • Incompatible interface
  • Faulty SSD

Solutions

  • Check physical connections
  • Verify BIOS settings (AHCI for SATA, NVMe enabled)
  • Try different SATA port or M.2 slot
  • Test SSD in another system
  • Slow Performance

    Possible Causes

    • SSD nearly full
    • TRIM not enabled
    • Connected to wrong port
    • Thermal throttling

    Solutions

  • Ensure at least 20% free space
  • Verify TRIM is enabled in OS
  • Use fastest available interface
  • Improve cooling for NVMe SSDs
  • System Instability

    Possible Causes

    • Incompatible memory
    • Incorrect BIOS settings
    • Faulty memory module
    • Overheating

    Solutions

  • Test with one memory module
  • Reset BIOS to defaults
  • Run memory diagnostic tools
  • Check system temperatures
  • Contact LiTong technical support if issues persist after troubleshooting.